One of the important aspects of JVC is living in the community in which you serve. All year I walked less than a mile from my home to work. I was able to limit my car usage with my human-powered transportation and lived within a few miles of where the majority of our patients lived. My roommates and I did participated in some "escapism" every now and again in the nicer neighborhoods of Portland either taking a stroll down NW 23rd street or simply admiring the adorable houses and porches in the South East neighborhoods. But solidarity - and figuring out what that really meant - was important.
Initially intended as a way to share my personal journey as a Jesuit Volunteer in Gresham, Oregon, this space has continued to follow my evolution through my time as an AmeriCorps Volunteer in Seattle, and now to follow my personal and professional transformation as I muddle my way through the four years (or more) of medical school.
Wednesday, September 8, 2010
Solidarity or Self Care
One of the important aspects of JVC is living in the community in which you serve. All year I walked less than a mile from my home to work. I was able to limit my car usage with my human-powered transportation and lived within a few miles of where the majority of our patients lived. My roommates and I did participated in some "escapism" every now and again in the nicer neighborhoods of Portland either taking a stroll down NW 23rd street or simply admiring the adorable houses and porches in the South East neighborhoods. But solidarity - and figuring out what that really meant - was important.
Friday, August 27, 2010
Done
I'm happy.
I'm scared.
Scared of what Seattle brings. Scared of finding housing. Scared of not having friends or not seeing the friends that I think I have as much as I plan to right now. Scared of figuring out a new routine.
But it's time. And its been a long time coming - four weeks to be exact.
Its a long time to live in a strange limbo, not able to able to move on, and not yet letting go.
But now I can move forward.
Onto the next adventure...
Monday, August 23, 2010
What I've Learned at Wallace
A key requirement of a physician is the ability to connect with a diverse patient population. It is not enough to be intelligent and competent; when a patient is not comfortable with their physician, it can be a serious barrier to care.
During college, I visited nine countries spanning four continents and interacted with many different peoples and cultures. Yet I grew the most in my ability to connect with people with experiences very different from mine in my own back yard. I worked with the uninsured and low-income population during my year of service with the Wallace Medical Concern. One patient came in needing a referral to general surgery. He was recently released from his second incarceration, wore baggy pants, an oversized t-shirt, had long hair slicked back into a ponytail and tattoos from his ankles to his neck. He was looking for a job, but could only find work doing manual labor because of his appearance. With a hernia this was impossible. As we looked for a clinic to manage his hypertension so he could qualify for surgery, he avoided certain areas of town so he wouldn’t fall back into selling drugs. He was compliant and grateful. I was proud to be a partner in his journey to turning his life around.
This year I have served businessmen who all of a sudden found themselves sleeping in their car, sexual minorities fleeing unwelcome homes, and people experiencing homelessness because of mental illness. By maintaining professionalism and providing compassionate care to everyone who walks through our doors, we are able to preserve dignity and show the respect to those typically marginalized in society.
Serving as a Referral Coordinator has taught me other vital aspects of health care—namely the power of listening to patients, the value of collaboration, and the importance of patient education. I discovered that patients were eager to talk to me because there were so few people that would listen. Through their stories of financial struggles and mental health issues, I saw how the practice of medicine has to provide care to the whole person, the physical as well as the psychological and social. I realized that it is more effective to advocate for patients by collaborating with other community health clinics and tapping into community resources that help provide integrated health care. Also surprising is the lack of knowledge our patients have about basic health, self-care, and the health care system. Hearing their stories and talking with them, I have had the opportunity to educate patients on the importance of primary care and how that can help alleviate excessive emergency room visits and unnecessary financial burden on low-income families.
I truly believe I will be a better doctor because of my experience at the Wallace Medical Concern. It has helped me put my ideals into practice. Serving the poor and uninsured sounds like a noble goal, but to sit in a room with a woman in tears because of excruciating back pain and possible cancer having no where to send her is a humbling experience. The struggles of my patients became more real to me this year than I could have imagined. Health truly is a gift that can offer hope in times of hardship.
My experience at Wallace has helped me realize that serving the health care needs of underserved communities is driving my career ambition. I will educate patients on preventative measures that can improve quality of life and reduce costs for individuals and organizations. I will work to break down barriers in the public institutions that inhibit human dignity and the basic human right to health. I desire to serve the underserved and vulnerable, and provide for them comprehensive and compassionate health care. I can best serve these communities as a physician.
Monday, August 2, 2010
Former Jesuit Volunteer
Monday, July 26, 2010
Perfect Summer Day
Saturday was an amazing 90 degree summer day:
- I woke up in the morning and went for a run through one of my favorite trails up that climbs the Gresham Butte.
- Got coffee with a roommate for our Diad – a conversation to evaluate and reflect on our relationship this year as a closure activity. It could have been messy, was hard at times, but ended positively with laughter and constructive criticism.
- On our way home, we got veggies and fruit at the Gresham Famers Market. I also got Two Tamales for the price of one because the sweet Latina woman felt bad that they were out of the kind I wanted.
- I Started packing my stuff so that I’m not overwhelmed next weekend, and can savor time with my roommates.
- I finish my 8th secondary application for medical school and turned it in.
- The roommates and I met up with a few other JVs for Gourment Pizza and a seasonal microbrew in Norhtwest Portland
- After dinner I had the most delicious Stumptown Coffee and Cinemon gelato.
- We all wandered to a park and discovered a swing set. I haven’t laughed that hard in a long time. Swings are amazing.
- When we were done hanging out at the park, we headed home for G&T’s and good conversation.
Perfect.
"Dis-O: a JV vacation"
In true Gresham style (we’re known for going all out – no short cuts in Gresham), Disorientation included taking two days off of work and driving over 600 miles as we circled the state of Oregon. We left Friday morning heading east through Mount Hood National Forest. We stopped in Bend for an amazing sit-down lunch at the Deschutes Brewery, taking advantage of the local fare on the community dime – the years almost over, and we’ve got money to spare. Then back to the cars to our destination for the night: Crater Lake. I’ve flown over “the big blue dot” before, but Tomas, Sinclair and I couldn’t contain our excitement when we first got a glimpse driving up to the rim road and just started screaming “AAAAAHHHHHH!”
We set up camp for the night, only to discover that this is peak mosquito season. Adequately lathered in repellent and layered in more clothes than the weather warranted, we spent as little time as possible outside the tent, just enough to grill up some hot dogs and brush our teeth.
In the morning we hiked Garfield Peak behind the Crater Lake Lodge to take in the full experience. Standing on a small snowfield at the summit, we could see Mt. Shasta, and The Sisters, and Three Finger Jack…. Beautiful.
After brief stop and the biggest single scoop of ice cream I’ve ever had in my life, we were in Ashland being treated to dinner by Renata’s old family friends. She hadn’t seen them in 15 years, yet they were probably the nicest, most welcoming and accommodating people I had met. The treated us to a gourmet meal and delicious micro brews at the brewery/restaurant they owned then gave us a tour of adorable little Ashland.
We spent the night at my college roommate’s family’s house in Medford nestled between pear orchards and wineries. This set a beautiful stage for some time we’d set aside to reflect on our year together on Sunday morning. In the afternoon we went to the resovoir – the first time I’ve swam in a body of water in over a year – back to Medford for an amazing steak dinner, and finally off to Ashland again to see Shakespear’s Henry the IVth.
Monday morning, after a breakfast of home made oatmeal waffles (Beth, you’re amazing), we packed up our things and headed back to Portland. A brief stop in Eugene for lunch, and to check out the U of O campus where Sinclair will be an AmeriCorps volunteer in August, and we were back home in Gresham.
Gresham knows how to go out in style. We were spoiled, we got tan, we saw beautiful things and spent time with beautiful people. I can only hope to half as hospitable as the families who hosted us.
Disoreitation? A JV vacation? Perhaps both.
Monday, July 5, 2010
The First Farewell
Friday, July 2, 2010
A JV in Mexico City
If you didn't know already, I spent Sunday through Wednesday of this week at a conference in Mexico City. About two weeks ago, the Mexican consulate in Portland invited our clinic to partner with them as a Ventanilla de Salud, or "Health Station." Then then said, "Oh yeah, there's an informational meeting in Mexico City in a week, and we'll pay for someone from your office to go." Our van doc was the only person able to go, and she doesn't speak spanish well enough feel comfortable going alone. Therefore, I, the only other bilingual staff with a valid passport and open schedule, was chosen to go with her! Who'da thunk a non-profit would send their full time volunteer to Mexico??!?! I am one luck JV :)
Secretary of Health - Far Left
The conference was AMAZING! We spent Monday and Tuesday from 9-7 in a conference room in the Secretary of Foreign Affairs building with 60 other participants representing their consulate's Ventanilla, and about 15 government officials or employees of the Institute for Mexican's Abroad. The first day we had presentations from Mexico's Ambasador to the United States, and the Secratary of Health himself about the specific medical needs of the Mexican migrant population and the purpose of the Ventanillas de Salud as way for the Mexican government to care for their citizens abroad. 10% of the entire mexican population are migrants living in other countries. 12 million of those live in the US, 6.6 million of which are undocumented. Because the US federal government does not provide medical coverage for undocumented immigrants, (which the Secretary of Health said is a violation of the Universal Declaration of Human Rights - yikes!), the Mexican government is providing a way to keep its population healthy. Mexican migrants to the US leave a lifestyle where they eat fresh food, walk a lot, and have the support of friends and family, to go to a place where they eat cheap and bad food (or the US equivalent of what they had in Mexico which has a higher calorie and fat content), they are more sedentary and isolated and therefore have a much higher rate of diabetes, obesity, drug use, hypertension and depression than that of the Mexican and US populations.
Media for the Secretary of Health
Venanillas de Salud are partnerships of the Mexican Government (through the local consulate) with community organizations to provide heath information, education, and referral services to the Mexican migrant population. The "Fiscal Agency" receives money from the Mexican Government (not very much) to have a representative in the consulate, or have a "mobile consulate" that outreaches to rural agricultural communities, and offer these services. They want Ventanillas to offer information on pertinent health problems affecting migrant Mexicans, as well as information on insurance coverage options in the US and in Mexico. Mexico recently instituted "Seguro Público" - public insurance - that is free and covers all mexican citizens. So for an undocumented Mexican migrant in Oregon, for example, since they have no medical coverage options, they can sign up for this Seguro Público and go back to Mexico if they get really sick and be seen by a doctor within a week. Problem is once they go back to Mexico, how will they get back to the states? Hot topics these immigration and health care issues!
So Dr. Jimenez and I networked away for three days strait and discovered that there is no formula to being a Ventanilla. Each Ventanilla looks different and offers different services. The main purpose of the second day was to get feed back from current Ventanillas about standardization: what should be standardized? How? What requirements do they want? There is a lot of flexibility and other organizations were eager to help us develop our Ventanilla.
The Ancient Cathedral of The Virgin Guadalupe and the Modern Cathedral
These kind of opportunities really make me want to be a part of public health. It was encouraging for me to see Dr. Jimenez participate in these conversations. It was also interesting to see that a lot of the Ventanilla Coordinators were doctors trained in Latin America that can't practice in the US. I know that I would be unsatisfied simply doing policy and not being able to actually provide medical care, but I want to run a Ventanilla. When I asked Dr. Jimenez about mixing policy and practice, said she is happy doing what she's doing. She wants to do community health, but if that is what I want, I just need to be prepared for a major pay cut. I am so excited about the Ventanilla program and what it has to offer, so its sad that I probably won't ever see it come to fruition. But Sea Mar, where I'll be an americorps volunteer in Seattle next year, is the Ventanilla in Seattle. So there's hope!
It was a pretty amazing four days. So many of the opportunities I've had through Wallace are shaping what I believe as a person and what I want to do as a doctor. For that I am truly grateful.
Saturday, June 19, 2010
Procrastination and El Capullo
After about an hour of work - well, half an hour of work and half an hour of facebooking - I decided it was time for a little break. I really wanted to share with you all my new favorite part about working on the van on Wednesdays: El Capullo. If I haven't mentioned it before, Gresham is the little Mexico of the Portland area. The hispanic population is very high, and so is the concentration of mexican restaurants and tiendas within a 5 mile radius of my house. My housemates an I rarely venture into these shops and restaurants- mainly because we can't afford to eat out, but other than that I have no idea why.
So I'm pleased to finally be enjoying the benefits having authentic mexican food at my finger tips. The van staff has made a habit of buying lunch at El Capullo every wednesday. $1 tacos, $1 horchata (drink made of rice milk, sugar and cinnamon), and a huge buffet of free fixins. 1 taco of carnitas, 1 taco al pastor, piled high with cilantro, onion, green salsa, pico de gallo with nopal cactus, marinated chiles, and lime. HEAVEN. I've started bringing home the extra goodies to eat with nachos at home - which Renata appreciates. A little taste of mexico brings her back to her visiting her dad's family in Mexico City.
Though, before I took the time to write about this deliciousness and notice the grumbling in my tummy, I found myself distracted once again. I decided to revamp my blog. Hope you enjoy the new layout. And are inspired to go find some tacos of your own.
Procrastination. Much more satisfying that actual work.
Thursday, June 17, 2010
The Great Outdoors
Memorial day weekend, for the first time in probably 10 years, I strapped on an over 50 pound back pack, and headed out onto the trail for a backpacking and camping weekend. I gotta say I felt pretty bad ass finally putting my "travel backpack" to it's intended use. Something about caring around your own food and shelter on your back and walking into the wilderness with a group of people is liberating. It was a fairly easy hike - we had quite the mix of experienced and first time backpackers. Hiked about four miles in to the camp site *Gretchen and I found and convinced our group to hike 15 more minutes for our pristine location*, set up our tents, scoured the land for fire wood (not hard, there's a beetle infestation that is killing all the trees), and chowed down on dried fruit, trail mix, and fire-roasted hot dogs. The second day, Garrett and Tomás headed onward past where the trail was not really hike-able any more due to downed trees. They camped a second night at Badger Lake. The girls and I hiked until we were having to climb over downed trees every 15 feet. It made for a nice 9 mile hike on day 2 before the drive home. I had at one moment considered going on with the boys to camp a second night, but that 9 mile hike told me I am not quite in the backpacking shape I'd like to be in. None the less - communing with nature and sleeping in a tent for the first time in a LONG time was pretty great :)
Then the next weekend, we were lucky enough to have another beautiful saturday and went on a hike to Ramona Falls with our support couple Jim and Mary Anne Buck. Both in their 60's and recently retired, Jim is quite the athlete and mountian man, and Mary Anne has joined a hiking group since her retirement from St. Henry's Parish 6 months ago. They picked us up in the morning, we drove out to Mt. Hood National Forest and went on one of the most beautiful hikes I have been on in a long time. We wandered through what seemed to me the garden of eden entranced by the babbling brook and the silence of the deep forest. Not to mention the incredible view of Mt. Hood. Jim an Mary Anne provided a nutritious lunch when we got to the falls, then we were invited over for an evening of Venison Stew, Rhubarb Pie, and great conversation. Amazing.
I can't get enough! I want to hike every weekend!
Friday, May 28, 2010
Spirituality Night: I am from...
I am From…
I am from water
From summers at the pool and swim team races
From a liquid back yard and sunburns after laying out on the dock too long
I am from nerf gun fights, trying to be one of the boys
I am from a cruel older brother that turned into a best friend
I am from Peppakakka and Potatas Corve
I am from five acres of the best trees to climb, the freshest mountain air and Karen the goat lady
I am from “don’t call me pony, I’m just a little horse,” fried chicken and the Honda Trail ‘90
I am from “don’t talk about your feelings” and “tell me more than you wanted to know”
I am from Lamb Chop and Reading Rainbow
I am from don’t eat that and however you say “fat girl” in Japanese
I am from hips broken at the age of 13 and guns pointed at your daughter
I am from West Lake Sammamish Parkway and angry neighbors
I am from Shawn Moore and nettle bushes
From rats buried in the back yard to cats we thought had 6 toes but turns out we just couldn’t count
From Doug Firs, Rhododendrons, Japanese Maples and Eagles Nests
From the ancient music that has coursed through the veins of humans and fed their souls since the beginning of time
I am from the secret – the quiet place, hungry I come for I know you satisfy, Forgiven because He was forsaken
From tears shed on snowy mountain slopes
From dress-up clothes and Barbie dolls in the drawers beneath my bunk bed
From Scientists and Journalists
From Faith and Reason
From a love that has filled me and inspired me to take joy in this world and do what I can to help others experience the love and joy we all deserve
I am from Water
I am from the water that falls from the sky
That quenches the thirst of the evergreens and ferns
That runs down the steep Seattle streets
I am from the water that courses through the veins of the Northwest
That melts from the glaciers
That fills the Columbia and cuts through the walls of the Gorge
I am from water that stands still
Only moved by my arms and my feet as I race to the edge of the pool
Or by the propeller of the boat and the fin on my wakeboard
I am from the living water that restores my soul
From Be Though My Vision and Lift Thine Eyes
From the stillness, He is there
I am from the water that falls in drops from my eyes
To remember flannel shirts, puffy vests and trucker hats
For tan skin, gold chains, and cigar smoke
I am from the water from the faucet, that once fell from the sky, ran through the river, collected in the reservoir, and filled the pipes that emptied into my glass only to enter my body, fill my cells, and give me life.
Wednesday, May 19, 2010
Who wants to see the Doc on the RV?
Wednesday, April 28, 2010
Sweat Lodge
Sunday, April 11, 2010
The inevitable has happened...
Thursday, March 25, 2010
Future Plans Update
Wednesday, March 10, 2010
Social Justice makes my head hurt...
Wednesday, March 3, 2010
Reflection on the Four Values
Before my JV year started, I thought the four values were somewhat arbitrary. As I have grown to understand them I recognize how essential simplicity, spirituality, social justice and community are to living a full and meaningful life.
I have been challenged this year to think about simplicity in many different ways: simplicity of time, simplicity in terms of technology, and ecological simplicity. Discovering what is life-giving in terms of simplicity of time has been difficult. To some of my housemates, it meant not rushing, being patient, not filling your day with things; but I am a person that is driven by an agenda. I appreciate lazy days, but also have a need to achieve and am a much happier and healthier person when active. Technologically, I still struggle with wanting to be on my computer and seeking out Internet, but I have discovered the joy in freedom from my cell phone. I am more present to the people and experiences around me when I’m not concerned about my next text message of phone call. Environmental simplicity has been interesting. I have always had a car and never had a need or desire to use public transportation. But after six months of being in Portland, I am finally pushing myself. It is so easy and simple to get in my car, turn the key, and be on my way whenever and wherever I want to go. But I’ve started to take the Max to church on Sunday mornings, and take the bus into Portland when I need an escape from Gresham. I am slowly alleviating my anxiety on public transit and it creates a peaceful sense of freedom and exploration allowing me to find joy in this city.
My placement is phenomenal. I can say with complete confidence that I will be a better doctor because of my work with the Wallace Medical Concern this year. Learning the social work model of care – giving people their options and letting them decide for themselves what they do with their heath – is so much more empowering than a medical model that dictates medical choices in order to move people a long more quickly. Especially being a part of our Latino Patient Advisory Council, I’ve realized the importance of listening and giving people a chance to be heard. Additionally, it has been made very clear what a huge gift it is to be bilingual and bicultural. I am not quite either, but it is now a goal of mine to work towards that.
In regards to spirituality, I did not understand just how “Catholic” the Jesuit Volunteer Corps was and how much of a challenge that would be for me this year. Growing up Presbyterian and attending a Presbyterian university, I had a fairly solid Christian faith foundation coming into the program, but have been challenged by my own prejudices of Catholicism as well as battling with the division of the church. My education was seemingly ecumenical, so the separation of my own faith from that of my housemates – due to the culture of the Catholic Church or some traditional Catholic views – has been difficult. But these challenges have allowed me to identify and think critically about my frustrations with Catholicism. I am finding language that is inclusive of the whole Christian community, and the greater community, keeping in mind the oppression that can be inherent in religion.
I am grateful for the way that living in intentional community encourages me to live the lifestyle I want to live. To be able to save money on food, or put more money towards local and organic products because we share a budget, and to come home to people who want to talk about our joys and struggles with this program is immensely life giving. But it is not without its challenges. Living with five strangers in a new city and having these strangers comprise your support group throughout this year puts a lot of pressure on relationships. Discovering just how different you can all be creates a lot of tension. But I am learning to simply exist and grow in that tension. I have had some of the most hilarious, encouraging, and insightful moments with my housemates, but I have been uncomfortable, angry and sad as well. By living in this tension, I can now recognize my own needs and communications styles better, and am growing more compassionate and loving toward people that are different from me.
JVC times two?
There is a language and a culture that belongs to Jesuit Volunteers that has helped give a voice to my personal values and ideals. Intentionality, community, peace and justice are becoming concepts that motivate my thoughts and actions. Compassion has always been a part of who I am. I am one who wants to experience the love of Christ, and live my life in a way that is true to that love – to be a glimpse of that love for everyone I interact with. JVC has helped me to do that. I am a person who has lived a life of privilege, of good health, of ample resources, and who is determined that because of this I have a responsibility to empower others and ensure that others have the chance to live with these as well.
As a JV, the way in which we live, serve and support each other have given me the opportunity to further develop my values and understand what it means to live them out. Conversations with my community, our struggles to love each other, the shock of my patient’s stories, and pushing myself to think about my impact not only on the people on this earth, but the earth itself have created some substantial growing pains. It is difficult to realize that I’m wrong. It is scary to recognize my faults and judgments. But it is the starting place of personal growth.
I am growing in many ways. I have tasted what it is to truly be hands and feet on the front lines for justice. I have been called out and challenged on the way that I express myself. I have realized how pervasive and debilitating domestic violence is, and how dehumanizing it is to have to stand in a line outside in the cold just to see a doctor. I have a whirlwind of questions spinning around in my head and six months is not enough time to sort it all out. My whole life may not be enough, but I desire to continue my development with a community that will keep challenging and supporting me. I crave an environment that will delve deeper into the JVC values. I have been exposed to new thoughts on social justice, community, simplicity, and spirituality and I want to continue to explore them with JVs that I can learn with; people who desire to better this world and listen to those who are hard to hear beneath the hum of the majority.
I am slightly anxious about a second year of JVC and have a lot of questions. Will my new housemates be as amazing as this year’s? Will they be outgoing and willing to adventure in the city and in nature? Can I handle living in the same house again? Will I be the controlling second year who knows how to do everything and wants to enforce my own ideas? Am I avoiding something? Will I miss out on another year of the lives of my friends and family outside JVC? I recognize that it will be a difficult process. It’s not as if I feel like I need a re-do. I have had an amazing first year and feel like I’ve only begun to tap into my life force. I simply yearn for more.
I have great aspirations for the year to come. I hope to give more stability to my agency and to further my empathy and compassion for the patients we serve. Wallace is about to go through a multitude of important changes. They are expanding services by adding a mobile clinic, hiring a doctor, and having to move to a new office space by January 2011. Though our houses are designed to be our intentional community, my office has become that for me as well. I am invested in my relationships with my co-workers, and fall more in love with Wallace’s mission every day. To have to train a new JV is very possible, but would be difficult in the midst of the new changes coming on. Maintaining continuity of care is important, and I don’t want the care of our patients to falter as the organization continues to change and grow.
Though my passion for my job and the work I do there is a major motivation for me to apply for a second year, I also hope to turn the idea of living in an intentional community into a true lifestyle, to decrease my carbon footprint, and to really appreciate the people and places within the city I live in. I want to further explore what simplicity means and to push myself to live a life that is more ecologically sustainable. I want to think critically about the sources of injustice in this world and how I can make a difference in the lives of people who experience injustice. I hope that a second year will help me become a strong advocate for peace and justice and a world that struggles to see the value in that.
Tuesday, February 16, 2010
This makes it all worth while
Isha’s dermatological condition made her so self-conscious she became extremely anti-social; she’d hate even the thought of interacting with people. Two days after she moved from Cleveland to Portland for a job transfer, the local company department closed. Isha was out of a job in a city she didn’t know, and with no insurance to help her get medical attention.
“It actually turned out to be a blessing,” Isha said. She found Wallace Medical Concern, where her doctor connected her with Erin Cooley, who enrolled Isha in Project Access.
Following three months of antibiotic treatment and consultations with Dr. Nathalie McDowell Johnson, of Surgical Associates, and Dr. Daniel Zegzula, of Portland Plastic Surgery, Isha underwent a successful surgery in December 2009. She said, “They took out as much diseased tissue as possible without leaving almost any scars.”
Laughing, Isha said, “It’s over with. I’m healing. I smile more. I feel comfortable getting out among people. Even my family commented on how my personality changed.” In her own estimation, Isha has “a couple of months to go” with follow up visits and recovery.
Relief came with a degree of gratitude. “Everyone at Wallace [Medical Concern] and [Legacy] Good Samaritan was wonderful. They all took time to listen, thoroughly examine me, and then tell me what my options were, the good and the bad.”
As she related her story, Isha sounded surprised at times. “Someone at Project Access called me to tell me what the process was and the expectations. At the end, they asked what they can do to improve. I thought, ‘Is there something else? You guys are doing exceptionally well and are asking for feedback.’ I loved it! It was something I had never experienced before.”
That it all was a volunteer effort compounded Isha’s feelings. “It was special,” she said. “I had no job, very little income, no bright outlook on things. It just so happened I was at the right place at the right time. If it hadn’t been for Erin Cooley, I wouldn’t be here.”
(February 2010)