Las week was our first full week of seeing patients on our new mobile medical clinic. This thing has dominated the time of everyone in the office for the past few months. But after hours of phone calls, hundreds - more like thousands - of copies, a lot of cleaning, and a few practice clinic, our van is on the road! Or parked in the parking lot of three local social service agencies throughout the week.
This thing is literally an RV. There are two exam rooms, a small bathroom, a little lab area, and a teeny tiny office with two "desks." The goal is to see 15 patients a day with one doctor, one MA, one person doing intake/referrals, and me doing referrals on Wednesdays and occasional Thursdays.
We are not without kinks, that's for sure. Showing up last Wednesday to our an agency that didn't know we were starting that week... not so good. Not having lidocaine for procedures - bad. Having only three patients on the schedule then having all of them cancel, very ineffective. But we're getting there.
I am responsible for setting up referral systems and making sure our staff is aware of and utilizes all the resources available to us. I am also in charge of figuring out flow - do we do referrals on the van? Do we have a confidential space to do referrals? How do charts make it back to the office? What do we do if patients need follow up?
All very good questions... I'm not sure of all the answers quite yet.
Also, I decided to be more "green" and bike to the van location today. Great idea when the sun was out at 8:00 this morning. Now it's POURING! - hopefully it will lighten up before I head home at 5:00.
this is so exciting erin! How much longer will you get to work there?
ReplyDelete